EPABX (Electronic Private Automatic Branch Exchange) is a telephonic system that is used to connect internal telephone lines in an organization or a business. It manages incoming and outgoing calls effectively. It is a computerized system that allows users to transfer calls between different departments.
The EPABX system functions by facilitating direct external and internal communication channels within an organization. It consists of a central processor that controls all the incoming and outgoing calls between the internal phone lines and the public phone network.
The EPABX system has multiple digital lines that allow simultaneous communication between multiple parties. Whenever any call is made, the EPABX system receives the incoming call, identifies the caller, and routes the call to the desired extension in the organization. The system also allows transferring the call to other internal phone lines or departments as per the requirement. The EPABX system also provides additional features like call recording, call transfer, call conference, and voicemail that help in effective organizational communication and collaboration. The system can also be programmed to manage the users’ availability, and call queues, and prioritize the incoming calls as per the customer needs.
CCL EPABX is the best service provider of intercom systems, PBX, digital EPABX systems, and many other advanced systems as per the prerequisite of the client. We also provide an EPABX system at wholesale price for housing societies, hotels, hospitals, and many other industries that want to buy in bulk quantities. Our company is supplying these EPABX systems for the last 10 years and we have a remarkable name in the market.
CCL EPABX has all the latest features and functionality any company requires. They supply the EPABX system in Delhi, Kanpur, Ghaziabad, Noida, Gurgaon, Mumbai, Bangalore, Meerut, Lucknow, and many other places in India. Some of the popular EPABX systems of CCL EPABX are the CCL Intercom system, CCL EPABX system, CCL EPABX 108, etc. It offers the EPABX equipment at a reasonable price and believes in building trust among the customers.
The features of the EPABX system are:
1. Receives incoming calls – the EPABX system receives incoming calls, which are then routed to specific extensions, or departments based on predefined call routing rules.
2. Routes calls – the system routes the call to the appropriate extension or department based on the call routing rules.
3. Manages internal calls – EPABX systems allow internal communication between employees using extensions on the same system without the need for external calls.
4. Manage outgoing calls – the system also facilitates outgoing calls and allows users to make external calls without the need for individual phones.
5. Provides additional features – EPABX systems offer a range of additional features such as call recording, voicemail, call forwarding, conference calling, and much more.
EPABX system helps to streamline communication within an organization, improve productivity, and enhance the customer experience by managing incoming and outgoing calls more efficiently.
