PBX digital system is now a day’s part of every organization. It has not only simplified the office work but also made it smooth. It has given us the platform to organize the office functions effectively. We at CCL EPABX sell genuine quality products at best price. We believe in serving our customers. As every customer has a unique requirement and endeavors to understand it and fulfill within the time limit.

What is PBX system and How does it work?

A Private Branch Exchange is a telephone system that uses various extensions or local lines for internal and external purposes. PBX digital technology works by converting the digital signals to analog for outside calls by using the same server.

Features of EPABX System

• Smooth call transferring and forwarding – the calls can be transferred and forwarded to the concerned person or department smoothly.
• Automatic redialing – the PABX intercom has the facility of automatic redialing.
• Auto conferencing – one can conference automatically with other persons.
• Call Hunt – the call will be transferred to the next extension if you miss any call.
• Music on Hold – this feature lead to hold the tone which subscribers listen.
• Make set busy – it allows to turn off the ringing for all the lines on your set.
• Message waiting indicator – This feature tells us that there is a voice message waiting for you in your mailbox.
• Last Number redial – it allows to redial the last number dialed from the telephone set.
• Call waiting – it allows the user to know that one is receiving another call with the help of a tone or blink of light.
• Call hold – this feature allows to put the current call on hold and take another incoming call.
• Call park – call the park to allow us to put the current call on hold and retrieve the call from another extension.

There are various types of office automation systems available in the market, you can choose which suits your requirement. We at CCL EPABX sell a variety of EPABX systems and reasonable prices.

1) Digital PBX System – In this type of PBX, a sound is converted into a digital signal and sent on a channel through circuit switching. It is through which the phone companies take on to connect with other callers.

2) Analog PBX system – In this type, a phone box is connected through various phone lines, which require a person to operate the switchboard who can control the calls.

3) IP-PBX system – In this type, phones are attached with a network interface card and integrated with other phone lines. The system is easy to maintain applications can be added easily and can manage multiple calls simultaneously. The voice clarity is good and up to the mark.

4) Hybrid PBX system – this system is a combination of digital and IP PBX systems. It is an upgraded version that includes network chips inside it. This system suits best for remote offices and outside locations. The calls can be easily transferred from one office to another. The only drawback is that it is more costly than other PBX systems.

5) Cloud-based PBX system – this system is internet-based PBX which allows all the calls to answer automatically and route them in the proper direction. The advantages of having cloud-based PBX are listed below:

SIP is used to route the calls.

Usage of virtual phones, IP phones, and mobile phones can be done from anywhere.

A monthly subscription includes all the PBX features and services at no extra cost.

Geographical flexibility, one can make calls from any location.

It is cost-effective and more efficient to use.

No burden of maintenance, upgrades, and monitoring.

Now, after discussing the types of PBX systems it is important to know their advantages or benefits in the office. There are a plethora of benefits of having an EPABX system in an organization. Here is a list of a few of them.

Benefits of EPABX System

1. Easy to operate – The EPABX intercom system is easy to operate and a person can be assigned to handle the calls rush.

2. Centralized control – this telephone EPABX system gives the facility to centralize all the calls on one telephone, instead of having many phone numbers.

3. Automation – the new telephone EPABX system has an auto attendant feature, which leads to the forwarding of calls or directing of calls to a particular number.

4. One-time investment – It is a one-time investment for any organization and communication can be done internally and externally hassle-free.

5. Flexible call routing – This telephone PBX system has the feature of routing important calls on your private number. If someone misses any call it can be directed to his number with the facility of flexible call routing.

6. Internal communication – An EPABX intercom helps in the smooth flow of internal calls without directing outside the building.

7. Internet integration – The new EPABX telephone system can be easily integrated with the internet which is called cloud computing or cloud-based PBX system.

8. Call Monitoring – The EPABX device helps in keeping a log of all the calls whether they are missed calls, outgoing calls, incoming calls, etc. One can track the number of calls received in a day through the IP address of the system.

Hence, in today’s competition, it is important to handle office work smartly and efficiently with this updated PABX system. They not only help us to stay ahead but save a lot of time and effort. The demand for digital EPABX is increasing day by day as it serves small to big organizations.